Privacy Policy

1. Controller

The controller responsible for data processing on this website is:

Optraject Pte. Ltd.
210 Turf Club Road, #B29 The Grandstand
287995 Singapore
Email: office@optraject.com

2. Which data protection laws apply

Optraject Pte. Ltd. is established in Singapore and is subject to the Singapore Personal Data Protection Act 2012 (PDPA). Because we also offer our services to clients located in the European Union, the EU General Data Protection Regulation (GDPR) applies to the related processing of personal data under its extraterritorial scope (Art. 3(2) GDPR).

We therefore operate a dual-compliance approach: this policy is written primarily around the GDPR, which is the stricter framework, while also giving effect to your rights under the PDPA. Where the two regimes differ, we apply the standard more protective of you.

3. Hosting and server log files

This website is a static site hosted with SiteGround on infrastructure located in the European Union. When you visit optraject.com, the hosting provider's infrastructure automatically processes technical server log data, which may include your IP address, the date and time of the request, the page requested, the referring page, and browser/device information (user agent). This log data is processed and stored within the EU.

This processing is necessary for the technical delivery of the website and for maintaining its security and stability (for example, detecting and preventing abuse). The legal basis is our legitimate interest in the secure and reliable operation of our website, Art. 6(1)(f) GDPR. Log files are retained only for as long as necessary for these purposes and are deleted in line with our hosting provider's standard retention periods.

We do not combine this log data with any other data source, and we do not use it to identify individual visitors.

4. Contact by email

optraject.com has no contact form. If you contact us by email at office@optraject.com, we process the personal data you provide (such as your name, email address and the content of your message) solely to handle your inquiry and any resulting communication or contractual relationship.

The legal basis for this processing is Art. 6(1)(b) GDPR (steps taken at your request prior to entering into a contract, or performance of a contract) and, where no contract results, Art. 6(1)(f) GDPR (our legitimate interest in responding to inquiries directed to us). We retain such correspondence only as long as necessary to handle your request and any applicable follow-up or legal retention obligations, after which it is deleted.

5. International data transfers

The website itself is hosted within the European Union, so the server log data of visitors from the EU is processed and stored inside the EU.

Optraject Pte. Ltd. is, however, established in Singapore. When you contact us by email, the content of your correspondence is accessed and handled by us in Singapore. Singapore is not covered by an EU adequacy decision, so such a transfer constitutes a transfer of personal data to a third country. Where this happens, it takes place either because it is necessary for the performance of, or the taking of pre-contractual steps toward, a contract with you (Art. 49(1)(b) GDPR), or on the basis of appropriate safeguards such as the European Commission's Standard Contractual Clauses (Art. 46 GDPR). We only transfer the data that is necessary to respond to and handle your inquiry.

6. No cookies, no tracking, no analytics

This website does not set cookies, does not use analytics or tracking scripts, and does not embed third-party content that would track your behavior. No profiles are created, and no data is shared with advertising networks. Because no non-essential cookies or tracking technologies are used, no cookie consent banner is required.

7. TLS encryption

This website uses TLS (SSL) encryption for all connections to protect the confidentiality of data transmitted between your browser and our server. You can recognize an encrypted connection by the "https://" prefix and the lock icon shown in your browser's address bar.

8. Your rights

If you are in the EU/EEA, you have the right under the GDPR to:

• request access to the personal data we hold about you (Art. 15 GDPR);
• request rectification of inaccurate data (Art. 16 GDPR);
• request erasure of your data (Art. 17 GDPR);
• request restriction of processing (Art. 18 GDPR);
• request data portability (Art. 20 GDPR);
• object to processing based on legitimate interest (Art. 21 GDPR); and
• lodge a complaint with a data protection supervisory authority, in particular in the EU member state of your habitual residence, place of work, or the place of the alleged infringement (Art. 77 GDPR).

Under the Singapore PDPA, you additionally have the right to request access to the personal data we hold about you and information about how it has been used or disclosed, to request correction of that data, and to withdraw any consent you have given. You may also lodge a complaint with Singapore's Personal Data Protection Commission (PDPC).

To exercise any of these rights, contact us at office@optraject.com. We respond to requests without undue delay and within the time limits set by the applicable law.

9. Future changes

Should we introduce cookieless, privacy-friendly analytics or any other data processing in the future, this policy will be updated in advance to describe the processing, its legal basis, and your options — and a cookie consent mechanism will be added if ever required.